All counsellors at Livewell Counselling Service are members of the British Association of Counselling and Psychotherapy (BACP) www.bacp.co.uk and are bound to abide by their Ethical Framework for Good Practice. Confidentiality is vital to a good client/counsellor relationship. All personally identifiable and sensitive information is kept securely and protected from unauthorised access or disclosure.
You must be 18 years or older to access online counselling. This will include a free 20 min telephone call to assess the suitability to work online. Once the telephone assessment is completed you will be sent an online agreement via email. We will then arrange a 50 min session to complete the online agreement. Payment will be expected in advance for the agreed 50 min session.
Face to face Counselling
By phone we will talk about what has caused you to access counselling and agree a suitable time at which we can arrange your first appointment. The session will be 50 mins and in the session we will explore an agreement. Payment will be on the day of the session.