Counselling gives people a chance to talk in confidence to a trained professional about problems or issues that are causing them concern or distress. People from all walks of life come to us with a range of problems. Some may be simply feeling ‘stuck’ and need help moving on. Others use counselling to help them cope with specific issues such as trauma, bereavement or mental health concerns.

All counsellors at Livewell Counselling Service are members of the British Association of Counselling and Psychotherapy (BACP) and are bound to abide by their Ethical Framework for Good Practice. Confidentiality is vital to a good client/counsellor relationship. All personally identifiable and sensitive information is kept securely and protected from unauthorised access or disclosure.

Online Counselling

You must be 18 years or older to access online counselling. This will include a free 20 min telephone call to assess the suitability to work online. Once the telephone assessment is completed you will be sent an online agreement via email. We will then arrange a 50 min session to complete the online agreement. Payment will be expected in advance for the agreed 50 min session.

Face to face Counselling

By phone we will talk about what has caused you to access counselling and agree a suitable time at which we can arrange your first appointment. The session will be 50 mins and in the session we will explore an agreement. Payment will be on the day of the session.


“Tracy made me feel comfortable when I was going through a difficult time and the sessions supported me back into work.”


“Thank you, Counselling helped me to get back on track with my life.”


”Counselling helped me to deal with my issues in a appropriate manner.”


“Tracy helped me realise I won’t always think and feel this way.”



Sessions & Fees

Sessions are normally charged at approx. £55.00 per hour. There may be some concessions for clients on benefit. Counselling sessions will normally be once a week . If you require more than one hour per week, this can discussed.

We appreciate that things can crop up unexpectedly, and that on occasion you may have to cancel an appointment. We ask that you give us as much notice as possible. If you cancel less than 48 hours before an appointment we regretfully have to make a small charge of £30. Those cancelled with 24hours will incur a full charge to cover our costs.

Don’t wait any longer.

Take the first step to a happier life.

5 + 14 =